Returns and Exchanges


What is your return policy?

Bogs offers 100% satisfaction guaranteed. The only items we will not take returns on, are those items purchased at a closeout price. If you ordered an item that was on closeout, we cannot give you a refund, but would be more than happy to help you with an exchange. If you need to return a pair of Bogs please contact us with replacement style, size, shipping address and photo.

How do I return my Bogs internet order for a refund or exchange?

To prepare your prepaid UPS label to return your unworn regularly priced Bogs footwear please click the following link: http://www.bogsfootwear.com/shop/returns.html

Do you accept PayPal?

Yes we do.

Do you offer gift certificates?

Yes, we offer gift certificates on bogsfootwear.com.

What if I want to cancel my order?

You may cancel your order, as long as it has not entered the shipping process. Sign in to your account. Select your order and click the Cancel icon.