General Product Questions

Is the neoprene portion waterproof?

What if I have PVC or Latex allergies?

Are any of your boots vegan?

Can I wash these boots in the washing machine?

What socks would you recommend for optimal warmth?

How do Bogs fight foot odor?

Do you carry wide sizes?

Do you carry half sizes?

How do you determine Bogs temperature ratings?


Which materials does Bogs use to make their boots?

Will the coating on the sole wash off?

Wearing your Bogs

Is the footwear intended for summer, fall or winter?

What is the calf circumference of a Bogs boot?

How thick is the Neo-Tech lining?

Bogs Shipping Policy

When will my order ship?

What is free shipping?

Do you offer expedited shipping?

Ordering Outside The US

Do you have retailers in other countries?

Do you have retailers in Canada?

Do you ship to Canada?

Do you accept returned items that were shipped to Canada?

Contacting Bogs

Do you have a contact email add?

Where are Bogs manufactured?

What happens if my (online) order is backordered?

Do you have a catalog for mail orders?

Returns and Exchanges

What is your return policy?

How do I return my Bogs internet order for a refund or exchange?

Do you accept PayPal?

Do you offer gift certificates?

What if I want to cancel my order?

Privacy Policy, Terms of Use

What is your Privacy Policy?

What are your Terms of Use?

If you can't find information here to answer your question, don't hesitate to shoot us an email: customerservice@bogsfootwear.com